MYELI.AI BY ELEVON.IO S.R.O. TERMS & CONDITIONS OF THE SERVICE

Introduction

This Privacy Policy outlines how Elevon.io s.r.o. ("we", "us", "our") collects, uses, discloses, and protects your personal data when you access or use our software as a service (SaaS) through our website or application (the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree with this policy, you must not access or use the Service.

Information We Collect

We collect various types of information in connection with your use of the Service, including:

  1. Personal Information: This may include your name, email address, company name, billing information, and other details you provide during registration or use of the Service.
  2. Usage Data: We may collect information about your interactions with the Service, such as IP addresses, browser types, pages viewed, and the dates and times of access.
  3. Device Information: Information about the device you use to access the Service, including the hardware model, operating system, and unique device identifiers.
  4. Third-Party Services: If you integrate third-party APIs or services with our Service, we may collect information from these third parties in accordance with their privacy policies.

How We Use Your Information

We use the information we collect for the following purposes:

  1. Providing and Improving the Service: To operate, maintain, and enhance the features and functionality of the Service.
  2. Billing and Account Management: To process payments, manage subscriptions, and provide customer support.
  3. Communication: To send you service-related announcements, updates, and administrative messages.
  4. Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes.

Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

  1. Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer support.
  2. Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no security measures are completely infallible, and we cannot guarantee the absolute security of your data.

Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  1. Access: You have the right to request access to your personal data.
  2. Correction: You have the right to request correction of any inaccurate or incomplete personal data.
  3. Deletion: You have the right to request the deletion of your personal data.
  4. Restriction: You have the right to request the restriction of processing your personal data.
  5. Objection: You have the right to object to the processing of your personal data.
  6. Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at support@myeli.ai.

International Data Transfers

Your personal data may be transferred to and processed in countries other than your own. We ensure that any international data transfers comply with applicable data protection laws.

Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service before the changes take effect. Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@myeli.ai

Effective date

This Privacy Policy is effective as of 12.6.2024.